Por {0}
CN
3YRSFabricante personalizado
Productos principales:Globos, adornos para cupcakes, decoración navideña, cortinas de aluminio, pegatinas de fiesta
N.° de clasificación2 entrega a tiempo en Promocional Mochilas
Finished product inspectionOn-site material inspectionODM services availableMulti-Language capability:
Finished product inspectionOn-site material inspectionODM services availableMulti-Language capability: Rendimiento
3.5/5
- ≤5hTiempo de respuesta promedio
- 100.0%Tasa de entrega a tiempo
- -{0} pedidos
Personalización menor
Inspección de productos terminados
Inspectores de QA/QC (1)
Main products
Perfil de la empresa
Descargar informe
by Intertek
by Intertek- Descripción general
- Fecha de registro de la empresa2022-10-24Superficie (㎡)979Idiomas aceptadosEnglishAños de exportación1Años en la industria1
- Capacidades de producción
- Líneas de producción3Producción total anual (unidades)9185000Máquinas de producción6
- Control de calidad
- Trazabilidad de soporte de productos de materia primaNoMétodo de inspección de productosInspection of all products, According to client's requirementControl de calidad realizado en todas las líneas de producciónYesInspectores de QA/QC1
- Antecedentes comerciales
- Mercados principalesNorth America(30%), Northern Europe(20%), South America(10%)Socios de la cadena de abastecimiento30Tipos de clientes principalesRetailer, Wholesaler, Brand business
- Capacidades de R&D
- Opciones de personalizaciónsample processing, graphic processing, customized on demandNuevos productos lanzados el año pasado600Ingenieros de R&D1Niveles de educación de ingeniero de R&D1 graduate
Comentarios de la empresa (3)
By far the absolute worst service I've experienced on Alibaba. I've been ordering from here for years, and not once have I had to deal with such poor customer service. The seller claims to have misunderstood and misquoted my order and had shipped me a single sample of each plate instead of the 10 sets I ordered (80 plates total). I had also order napkins which I did not receive (seller claims they were shipped separately but they have still not shown).
When I reached out to the seller they blamed the error on new employees and made NO effort to resolve the issue. Instead, requested I pay an additional fee to have more plates shipped, which I declined. A good business would have just taken the loss on this order and replaced them free of charge, especially when admitting the error was on their end. Did not receive a refund until I filed a dispute with Alibaba. Wendy is an awful manager with terrible business sense!! Save yourself the headache and DO NOT ORDER FROM HERE!!
Respuesta del proveedor:
Dear Kori,
firstly I am sorry that you are unhappy with this order!
Secondly, we did send you the napkins as the picture I showed you;
Thirdly, per our talk on TM, you just paid the cost for 1 set of the fruits plates like the other designs, but you would like us to offer you 10 sets? And I didn't blame the error on new employees, I said that Joyce was new, and handled the project in half way, she thought there would be 1pc of each color, and only offered you the cost for 1 set, and didn't increase the cost", this means we only charged you the cost of 1 set, and we didn't charge you the cost for 10 sets when order confirmation, as you seen, the cost you paid is impossible to buy 10sets, I am sure that you also knew that!
Even if all above, I still got you 2 options to solve the problem: 1. Refund you the cost of the missing designs that you think we didn't send you; 2. if you still need the products, we will charge a small cost, and our factory will pay for the shipping cost f
25 Jul 2023
Consejos de videos
00:43Servilletero de cristal de mesa Ychon, anillo para servilletas de oro, anillos de servilletas de diamantes de imitación de diamantes
00:45Ychon adorno de pastel personalizado dorado con forma de corazón acrílico adorno de pastel VALENTINE'S DAY Love decoración de Cupcake Acrílico
00:45Pajitas de plástico desechables flexibles Ychon, pajitas de plástico para beber en espiral con tema de frutas coloridas, pajitas de plástico reutilizables
00:44Ychon, decoración de pastel de oro rosa con velas de feliz cumpleaños, Pancarta, globos confeti, papel para decoración de fiestas temáticas
00:44Ychon Decoración de Pastel Rosa romántico láser brillante papel Cupcake toppers varios toppers de pastel de fiesta
00:45Novia de Ychon para ser oro rosa para novia despedida de soltera, pancarta de impresión de pancarta de papel de decoración de boda
00:44Adornos de pastel Ychon Hawaii, decoración de donuts, decoración de magdalenas para playa de verano, suministros para recuerdos de fiesta de cumpleaños
00:42Ychoon 2024 nuevo producto bolsas de compras plegables reutilizables con forma de fruta bandolera lavable